| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
4.7 / 5
David P [CARDIFF, GB]
on 17/11/2009
(Group of work colleagues)
(108361685)
4.1 / 5
Anonymous
on 18/10/2009
(Mature couple)
Location and helpfulness of staff
It was let down rather by the breakfast. Presentation and cleanliness were fine but the quality of the materials used were so obviously low quality. I felt embarrassed as an English person that a hotel should present this fare as a continental breakfast to travellers from overseas...it only serves to reinforce the national stereotype that our ability to provide reasonable food is endemic. I would definately use and recommend this hotel if the breakfast issue was addressed
Overall: It was comfortable and very convenient for what we needed (108739380)
4.6 / 5
Robin [Lake Arrowhead, US]
on 07/10/2009
(Group of work colleagues)
Nice location and clean and attractive interior. Friendly staff. Excellent breakfast.
Rough, non inviting exterior
(108617332)
3.0 / 5
Anonymous
on 29/06/2009
(Mature couple)
Clean, smelt fresh. Well located.
Impersonal. We stayed in a 'King's room', but it was only a very small, basic room with a huge comfortable bed. The room decor and atmosphere does not do justice to the name.
Overall: Met our needs, but lacks charm. (107859217)
5.0 / 5
Deborah [Alphamstone, GB]
on 11/06/2009
(Group of work colleagues)
The hotel was clean, friendly and comfortable and we would definitely stay there again.
There were no bad points.
Overall: Staff friendly and helpful. (107958428)
4.7 / 5
Anonymous
on 01/06/2009
(Mature couple)
clean.location. staff breakfast
(107352932)
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