Sara Hotel, London
15 Eardley Crescent, London, SW5 9JSGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 2.7 / 5 |
| Overall experience |  3.3 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.3 / 5 |
How to book this hotel or view prices
Guest Reviews
3.6 / 5
François [Bruxelles, BE]
on 27/12/2009
(Young couple)
(108819442)
3.7 / 5
Anonymous
on 09/12/2009
(Solo leisure traveller)
Personnel in the Hotel was nice and friendly. Very good position of the Hotel, near underground.
We stayed in upper floor and the heating wasn't working properly. After a complaint we got an electric heater later on. Floor in the room could be in a better condition (means: clean). On the web site is missing note about payment conditions with Credit card - you pay 5% more - charged provision.
Overall: We were satisfied, but we made a complain about heating in upper floor. It was very cold. Personnel was friendly. If you need something you need to ask and they will provide you by their best possibilities. (108617632)
1.4 / 5
Annelie [london, GB]
on 10/11/2009
(Other)
They organised early breakfast in my room
the linnen on the beds were not clean, the lady at reception was really rude and incapable of guest relations, the bathroom in the room was really tiny and door doesn't even open because the toilet is in the way... window in the room was broken... they only had 1 key for the room and we were 2 people in the room, needed to leave and enter at diffirent times.
Overall: not great, will not go back there. (108268819)
4.7 / 5
Laura [Gainesville, US]
on 23/10/2009
(Solo leisure traveller)
very nice staff, esp. night clerk Mohammed.
rooms a bit cold at night
Overall: very good location, helpful staff. (108242077)
4.1 / 5
Anonymous
on 03/10/2009
(Group of adult friends)
Overall: Good value for the money. Very close to public transport (railway, underground, bus), good connection with Gatwick Airport, short distance to the center of London, quiet. The towels are changed on daily basis. (107445895)
3.6 / 5
TERRY [BRIGHTON, GB]
on 22/09/2009
(Family with young children)
the staff were very helpful and friendly
the shower room did not smell good - a sort of musty unused smell
Overall: not bad considering the cost for London (108971416)
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