| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
3.6 / 5
[Royton, GB]
on 14/12/2009
(Group of work colleagues)
(108872165)
5.0 / 5
allan [saltburn-by-the-sea, GB]
on 30/11/2009
(Mature couple)
we were upgraded to a suite which was lovely.
Overall: we found the hotel and staff excellent and would recommend the hotel to all friends. (108464594)
2.6 / 5
Anonymous
on 25/11/2009
(Solo business traveller)
nice staff
standard of rooms was poor, the room was shabby and needed cleaning and refurbising, so asked to move rooms
(108623497)
5.0 / 5
Anonymous
on 02/09/2009
(Young couple)
Staff excellent. Location very good. Clean and warm and relaxing.
It's not even too bad but just to point out to people that there are feather duvet & pillows in some rooms. It just doesn't suit those with asthma. The minute I asked for it to be changed it was no problem.
Overall: We had a very enjoyable stay at the hotel. It is very central to Leeds and the cleanliness and warmth are excellent. The staff could not have been better. Hopefully we will get to go back again soon. Many thanks. (108555752)
5.0 / 5
Michael [Dunstable, GB]
on 30/08/2009
(Solo leisure traveller)
The hotel was in a good location near the station and not far from the city centre. The room was nice and there was a great selection of hot and cold food at breakfast time. For those driving in, you don't have to drive into the city centre either when arriving or departing - as the hotel is located on a 2-way street on the edge of the city centre.
Overall: My 2 night stay was very nice. For football fans travelling to Elland Road, there is a bus which departs from across the road (ask the hotel for details) - however, there will be mostly home supporters using this service. (108189285)
4.7 / 5
Anonymous
on 15/08/2009
(Solo business traveller)
Excellent staff and service. Good breakfast. Clean. onsite parking.
poor shower.
Overall: excellent location. (108540652)
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