| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Anonymous
on 27/11/2009
(Solo business traveller)
(108273374)
5.0 / 5
Anonymous
on 08/11/2009
(Other)
A very clean and well positioned hotel, excellent and pleasent staff.
uncomfortable pillows make for a restless night.
(108233915)
5.0 / 5
Anonymous
on 13/10/2009
(Young couple)
Overall: really enjoyed our stay hear and will be sying agin very soon for my bithday (108488608)
4.0 / 5
Anthony [London, GB]
on 14/08/2009
(Mature couple)
Location, acceptable restaurant
Usual chain hotel
Overall: Ideal for a stopover/visit to Baltic (walking distance) and Angel of the north (108669548)
4.9 / 5
Anonymous
on 01/05/2009
(Young couple)
(107815942)
4.9 / 5
Anonymous
on 29/04/2009
(Mature couple)
All staff encountered were friendly and very informative. The bar and restaurant offered good food and drink and the room was spacious and well equipped. We both made use of the lovely leisure facilities.
I'd used the hotel gym in the late afternoon but on return to my room it was only just being cleaned (around 5 o clock) and so I had to wait to use the shower. This was inconvenient as I was in a hurry to go out.
Overall: We had a very enjoyable stay and look forward to a return visit in the near future. (107318905)
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