| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.3 / 5
Anonymous
on 02/12/2009
(Mature couple)
(108474168)
5.0 / 5
William [Pitt Meadows, BC, CA]
on 23/10/2009
(Mature couple)
Excellent Hotel in all aspects. Friendly, helpful staff. Comfortable room - tastey and generous b'fast
Overall: Wonderful (107419952)
4.9 / 5
GLYNN [Mansfield, GB]
on 16/10/2009
(Same sex couple)
Excellent service at breakfast.
Overall: very pleased with the hotel and staff (107719152)
4.6 / 5
Jerome [Dublin, IE]
on 29/09/2009
(Mature couple)
Central, good modern hotel and facilities
Two overchares on my bill 1£ mini bar charge(not used) and 16£ car parking (overnight) I have not been refunded yet.
Overall: Very good but I have a 1£ charge on my bill for Mini bar not use and a 16£ charge for Parking which on your confirmation email stated as FREE car parking. This was not refunded. (108480453)
3.3 / 5
Donna [Overland Park, US]
on 16/09/2009
(Mature couple)
Nice hotel, well located
Through some screw-up in the online registration we were quoted and got email confirmation of a two-day charge of 188 pounds, but Hilton acually charged (on the date of reservation!) 30 pounds more! We are still trying to clarify the problem and get our refund.
Overall: Reception clerk was not too helpful. The room was fine. (108783940)
3.6 / 5
Anonymous
on 08/09/2009
(Same sex couple)
(107705332)
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