| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.8 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel |  5.0 / 5 |
| Guest Rating | 4.7 / 5 |
4.6 / 5
Anonymous
on 15/09/2009
(Group of work colleagues)
Wonderfully clean room, attentive host, lots of local information leaflets
Having read the reviews, all the double rooms came with extras and felt that the twin room was almost lip service. The en-suite was "compact" and as was travelling with a friend, would have preferred to dress in private, this wasn't really possible. I made the suggestion that to have a dressing table mirror would be better with a light over it, was told that this was not a requirement for the hotel industry.
Overall: The room was very clean, tidy and ideal base but nothing more. I would go back but only to stay in a double with my fiance. (108311984)
5.0 / 5
Deborah [Dudley, GB]
on 14/07/2009
(Mature couple)
Absolutely spotlessly clean! Elegantly decorated with an eye to detail
Overall: A pleasure to stay at The Cosmopolitan (107783649)
5.0 / 5
MICHAEL [BATH, GB]
on 26/03/2009
(Mature couple)
Breakfast was excellent, whole hotel was spotless
Bathroom on the small size
Overall: Very pleased with the hotel (107633096)
4.7 / 5
Roger [Barnstaple, GB]
on 22/03/2009
(Mature couple)
Overall: They went the extra mile to make it a great place. (107339059)
5.0 / 5
Paul [Bristol, GB]
on 29/10/2008
(Same sex couple)
The hotel and room was spotless, the room furniture and fittings were contempory and very new. The in-room sauna was superb and brand new. Excellent range of tea/coffee/biscuits in the room which were promptly refilled when asked. The bed was really comfortable with deep pillows. Just 1 minute from the seafront and pubs/shops/entertainment. Excellent in-room breakfast delivered promptly at the requested time. We stayed out of season on a cold & wet October day, but the room and hotel was warm, light and welcoming.
Overall: We highly recommend this hotel for couples or individuals for all the reasons in the summary of good points and will definately be returning. (107985448)
4.1 / 5
Jamie [Sheffield, GB]
on 13/10/2008
(Mature couple)
Very clean and comfortable, location was excellent.
Overall: Would definitely stay again (107493505)
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