Etap Birmingham Centre, Birmingham, West Midlands
Great Colmore Street, Birmingham, West Midlands, B15 2APGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
How to book this hotel or view prices
Guest Reviews
4.6 / 5
Anonymous
on 11/12/2009
(Mature couple)
(108989448)
2.6 / 5
Anonymous
on 10/12/2009
(Same sex couple)
Very easy to find the hotel and not too far away from the German Market
There was NO water in the hotel when we woke up on the Saturday morning which meant we could not shower, wash or use the toilet!! We complained at the desk and were told there was no water!
Overall: Ok for a night, shame about the water but convenient and clean! (108286920)
4.0 / 5
Anonymous
on 23/11/2009
(Young couple)
Value for Money
Loud guests
Overall: Staff were very helpful and friendly. (108493556)
5.0 / 5
Anonymous
on 05/11/2009
(Group of work colleagues)
Overall: Excellent (107493386)
4.0 / 5
Gerald [Elham, GB]
on 19/10/2009
(Mature couple)
Had check-in paperwork already filled in
Overall: Good basic budget hotel with pleasant staff (107623352)
3.6 / 5
Robert [Blackboys,, GB]
on 03/08/2009
(Group of work colleagues)
Friendly and efficient staff.
1. WC walls were dirty and the brown marks gave the impression of being covered in faeces.
2. Car park was full which was ok as alternative arrangements were provided at the nearby IBIS hotel,however as a visibly disabled person who could not walk well or far I was denied access to disabled parking facilities because I did not have a 'Blue Badge' with me.
Overall: Reasonable. (107426965)
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