| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
Excellent quality facilities: large, clean room, plenty of parking. Spotlessly clean room and en-suite bathroom.
Cleaners were noisy whilst cleaning adjacent rooms and corridor between 8am and 10am.
Shower head was fixed to wall and couldn't be moved.
There was no food of any sort available upon arrival at 9:45pm.
There was no free wireless internet access.
Overall: Very good quality, albeit at a fairly high price. A few very minor tweaks would have made it excellent. (107572530)
Overall: Excellent hotel, comfortable. (107869857)
First class Hotel to stay. Within easy reach of Durham and Newcastle
Overall: 1st class (107331353)
Nice clean Hotel
Overall: 1st class (107258133)
Convenient and well laid out executive room.
Excellent food.
Overall: Will stay there again. (107129007)
Room nice with large comfortable bed and great shower.
Liked being able to park outside room.
Restaurant and bar area very nice.
Toilet paper in bathroom very poor quality and only one small roll provided.
Overall: Nice, relaxing and comfortable hotel. Well placed for area attractions. (107236045)
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