| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
4.6 / 5
Anonymous
on 05/11/2009
(Mature couple)
Overall: Very enjoyable, the staff were very friendly and made us feel welcome (108670383)
4.1 / 5
Anonymous
on 16/10/2009
(Solo business traveller)
(108896638)
4.1 / 5
Yvonne [St Albans, GB]
on 03/09/2009
(Mature couple)
Staff very friendly food good
Very noisy in the front bedrooms
Overall: The stay was generally good but would not want to have a room at the front of the hotel in future (108990552)
2.4 / 5
Keith [BROADSTAIRS, GB]
on 28/08/2009
(Mature couple)
Pleased with the cleanliness and good food also staff seemed generally happy and polite. Parking was convenient,the bed was comfortable.
Cellar bar was not in use. Room was in a bad state of repair and had a stale smell. No ceiling light, no fridge and the toilet leaked all over the bathroom floor. When complaining about the toilet we never received an apology or compensation.
Overall: The room didn't match the decription on the internet and with the bad toilet leak ruined our stay. (108939244)
3.7 / 5
nicholas [Sheffield, GB]
on 25/08/2009
(Solo leisure traveller)
(107741562)
4.3 / 5
Karen [Cirencester, GB]
on 16/08/2009
(Mature couple)
Good location. Very friendly service. Hotel clean and attractive. Dinner good. Breakfast excellent with large number of alternatives to 'standard' menu. Shower excellent, but spoilt by shower curtain.
The bed was only double (we're used to king-sized), and rather soft so we felt as though we were going to roll off all the time. For me the quilt was too hot for the time of year. The worst thing was the flimsy shower curtain - what should have been a relaxing shower was spent fighting with clammy nylon. At least it should have weights at the bottom!
Overall: We had a very good first impression - nice location, pleasant hotel, friendly service. Good meal in restaurant that evening. We slept badly, had a not-very-relaxing shower but a very good breakfast. We might stay here again, but would ask for twin beds next time. (108731668)
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