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| Check-in process |  4.6 / 5 |
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| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
Anonymous
on 14/10/2009
(Group of adult friends)
Excellent presentation and service, really go that little extra.
Overall: Exceptional. (108620202)
3.9 / 5
Gemma [Stoke-on-Trent, GB]
on 29/08/2009
(Family with young children)
The room was clean and well presented, the food in the ajoining restuarent was excellent! The staff were friendly and welcoming.
We stayed in room 1, while the room was clean and well presented, from what I can guess the dishwasher was right next to our room, and was being filled loudly at 11:45 at night! After a long time travelling throughout the day it kept both me and my partner awake, was about to complian but it stopped about midnight as I was about to go out to have a word. I also think £8 per person for a breakfast is a little steep
Overall: Friendly and welcoming, with truely excellent food. (108507290)
4.9 / 5
Lisa [Cardiff, GB]
on 03/08/2009
(Young couple)
Cleanliness of hotel
Friendly and helpful staff
Excellent food and drink
Overall: One of the best hotels I have stayed in for a long time. The whole establishment was clean and tidy. The staff were pleasant, polite and totally genuine. The food was out of this world and I would highly recommend the Beansheaf to everybody, (108666182)
4.0 / 5
William [Northampton, GB]
on 26/06/2009
(Solo leisure traveller)
The staff were very helpful and considerate. The dinners were very good.
When making the booking there was only reference to a full breakfast which I did
not order but at reception they explained that a lighter breakfast was available
and the reception staff made those arrangements. This is not a complaint but merely to mention that in making the booking there was not a facility to order the lighter breakfast.
There were not any bad points.
(107799653)
4.1 / 5
Sachi [Great Dunmow, GB]
on 15/06/2009
(Young couple)
Friendly staff
Added little extras that make you smile
Good location
Food is ok
Overall: Stayed a couple of nights with family, good hotel, comfortable room, friendly staff. (107700139)
4.4 / 5
james [rossendale, GB]
on 08/06/2009
(Mature couple)
The staff made the stay very easy and enjoyable, would have liked to have stayed much longer...
Just a problem with the shower, only minor, did'nt think to mention it until asked on checking out...
Overall: It was how you would expect a good hotel to be, though few actually are in my limited experience... (107686274)
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