| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.7 / 5 |
| Overall value for money | 4.7 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.8 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.8 / 5 |
5.0 / 5
David [ipswich, GB]
on 13/09/2009
(Young couple)
(108804949)
5.0 / 5
tina [downham market, GB]
on 29/08/2009
(Mature couple)
the room was very clean,and cleaned daily
Overall: staff was very friendly, we went for one of the best rooms which was excellent,clean and well furnished. (108782349)
5.0 / 5
Susan [Milton Keynes, GB]
on 14/04/2009
(Mature couple)
Clean, friendly
Overall: Brilliant place to stay, location was excellent and the room was very comfortable. (107926891)
3.7 / 5
Anonymous
on 13/04/2009
(Same sex couple)
Clean, welcoming staff, big room
breakfast - instant coffee, white toast only and poor eggs. Breakfast room clean but a bit dated
Overall: Nice hotel, massive clean room, friendly staff, the only disappointment was the breakfast room and breakfast - only white toast offered and instant decaf coffee. However,the overall experience was good and I would go back (107367637)
4.6 / 5
C [Peterborough, GB]
on 05/03/2009
(Young couple)
Staff were very friendly, room was lovely and not small for a cosy, bed was very comfortable and hotel was close to the shops, bars & beach.
I went to breakfast on my own as my partner was sleeping though and sat at the breakfast table for over 10 mins with NO service at all!!! people around me were being served extra toast. I didn't shout over the staff as I assumed I would be seen. So I left, hungry and unhappy.
Overall: Apart from breakfast hotel was lovely, rooms very nicely decorated and good attention to detail. (107421849)
5.0 / 5
catherine [Cottenham, Cambridge, GB]
on 31/07/2008
(Mature couple)
Lovely clean and comptempory hotel. The room was very light and airy, with some lovely features such as fresh milk, a fruit bowl and a really comfy bed. I would recommend it to all. The breakfast was well cooked with fresh local ingredients, with lots of choice. Very nice!
Overall: Excellent, would definately go back again. (108012248)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.