| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff |  5.0 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.7 / 5 |
4.3 / 5
VICKIE [Rochester, GB]
on 05/09/2009
(Solo business traveller)
Great customer service.
Overall: Called ahead as stuck in traffic to see if ordering food was a possibilty. A lovely supper of soup, cheese toasties and apple pie was ready for me after my long and very stressful drive. Eating in was such a joy, as the weather was very wet and windy and I couldn't face going back out. Very appreciated! (108514577)
4.4 / 5
Anonymous
on 30/08/2009
(Young couple)
Friendly, good location.
Parking a bit hit and miss.
Overall: Overall very pleasant, extremely friendly owners make you feel at home. (108373101)
5.0 / 5
Anonymous
on 24/08/2009
(Group of adult friends)
Very friendly. Tastefully decorated room. Excellent food and facilities. Very quiet room at night. Hotel within walking distance to the beach and to interesting activities.
Overall: Very pleasant and relaxing stay. Enjoyed breakfast and evening meals. (107549894)
5.0 / 5
JULIAN [GLOUCESTER, GB]
on 12/08/2009
(Mature couple)
PERFECT HAPPY STAY
Overall: IT WAS PERFECT.DIDNT WANT TO COME HOME (107991490)
5.0 / 5
Anonymous
on 10/08/2009
(Family with older children)
Overall: nice friendly owners,lovely hotel. (108765635)
4.6 / 5
peter [southsea, GB]
on 05/08/2009
(Solo leisure traveller)
(108835549)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.