| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel |  4.9 / 5 |
| Guest Rating | 4.4 / 5 |
4.1 / 5
Anonymous
on 19/09/2009
(Mature couple)
food very high standard
a little austere
Overall: very peaceful, very good food. (108267798)
4.1 / 5
Anonymous
on 15/09/2009
(Mature couple)
Cleanliness, most attractive setting and grand feel to design, very attractive room, food unexpectedly good excepting poor bread quality at breakfast.
Overall experience tarnished by intrusive noise form adjacent room(s), including late at night and in the morning, as nearby bathroom(s) used from 5.45am. Not at all in keeping with the rest of the experience.
Overall: Apart from the noisy room, most enjoyable. (108181395)
4.1 / 5
Anonymous
on 15/09/2009
(Mature couple)
Beautifully situated, bright, clean, comfortable.
Size of room was barely adequate.
Overall: Really enjoyable. (108588918)
4.3 / 5
Trevor [Nantwich, GB]
on 01/06/2009
(Mature couple)
2 taps in bathroom loose (Room 115) and potatoes never turned up at dinner. Otherwise would have rated straight excellent
(107348949)
5.0 / 5
steven [lancashire, GB]
on 12/05/2009
(Young couple)
fantastic hotel, great service and food, room was very nice and the hotel was spotless
Overall: we had a fantastic time, the pool and spa was very clean and enjoyable. we ate in the hotel bar and the food was reasonable priced and was very good. we had lovely views in our room and the staff were very helpful, we will definetly be going again.we had room service and the food was delivered hot and on time. (107947571)
3.9 / 5
Anonymous
on 15/04/2009
(Mature couple)
bathroom lighting poor
Overall: good (107765845)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.