| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
4.3 / 5
Anonymous
on 03/11/2009
(Young couple)
(108222442)
4.1 / 5
Judith [Surbiton, GB]
on 09/08/2009
(Solo leisure traveller)
everything fine - staff helpful esp. getting me gluten free bread for breakfast
(108369284)
4.3 / 5
ANITA [LONDON, GB]
on 04/08/2009
(Solo leisure traveller)
Central location, friendly staff, clean and comfortable room, good breakfast.
(Minor) I would have preferred an armchair in the room suitable for sitting to read. There was one but it was very low- like a nursing chair!
Overall: Very good indeed. (108248467)
4.9 / 5
Anonymous
on 31/07/2009
(Mature couple)
(108933264)
3.3 / 5
RICHARD [Oxford, GB]
on 16/06/2009
(Young couple)
Very friendly. Clean room. Good bed.
Check in took too long as it seemed the booking had not be made correctly from the agent or hotel point of view.
(107850104)
5.0 / 5
Anonymous
on 26/05/2009
(Solo leisure traveller)
Really acommodating and helpful staff. Very clean and pleasant hotel! Also, the shower in my room was lovely :-D
(107300607)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.