Abbots House Hotel - B&B, Edinburgh
10 Links Place, Edinburgh, EH6 7EZGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money | 2.4 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 2.4 / 5 |
| Overall experience |  2.7 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 2.8 / 5 |
How to book this hotel or view prices
Guest Reviews
1.6 / 5
Anonymous
on 02/11/2009
(Group of adult friends)
location - access to the shore (leith)
Room, place smelled of mice, food
Overall: Avoid like the plague (108766775)
3.1 / 5
Miriam [Accrington, GB]
on 01/11/2009
(Mature couple)
Check in good.Parking good.Room,en suite bedding clean.Breakfast satisfactory.
Uncomfortable bed.Room next to the bathroom, it was noisy.
Overall: disappointed. (108219500)
2.4 / 5
Mary [Salt Spring Island, BC, CA]
on 01/11/2009
(Mature couple)
breakfast was fine; night staff very helpful and willing to try and deal with various problems, but not successful.
no heat in first room and a real scramble to find a suitable heated replacement; tv reception very poor; broken light in bathroom could not be fixed; no chairs, no bedside lights for reading along with poor overhead light; garden flat area smelled of mould;
Overall: this property seems to have constant maintenance problems. As I checked out, there was a cascade of water descending from the first floor. First room we were given was on 2nd floor, no lift, and no window (skylight only) (108823313)
1.3 / 5
Anonymous
on 29/10/2009
(Family with older children)
the good point was that the member of staff we met truly and whole heartedly sympartise wise our situation and tried all he could to remedy the situation.
the hotel was nothing close to the pictures shown on the internet, we were ushered in through the back garden exit door and was shown a damp stinking ground floor despite my requests during the booking. This kept us and the little children we were with from having a rest having travelled through the night from London untill 1300hr.
Overall: eventually, with the assistance of the member of staff, we were transfered to a relatively better hotel where the atmosphere was more friendly and welcoming. (108567143)
4.0 / 5
Bhalwinder Singh [Southampton, GB]
on 20/09/2009
(Group of work colleagues)
(108486605)
3.7 / 5
David [Aberdeen, GB]
on 18/09/2009
(Solo business traveller)
Staff very accomodating
shared bathroom decor a bit tired
Overall: fine (108145603)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.