| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
2.7 / 5
Anonymous
on 18/11/2009
(Solo leisure traveller)
Room was a bit drag and could do with updating. The bathroom was also very small ... more of a cupboard! Picture a normal square shower tray and then cut off one corner ... very small !!
Overall: Staff in bar and restaurant very good but the hotel needs brightening up inside as it's too dull. (108478830)
4.1 / 5
John Keith [Chesham, GB]
on 25/08/2009
(Solo leisure traveller)
Fantastic views southwards, enjoyed from my own balcony. Easy ambience to the place, and good parking.
Bed not quiet up to Premier Travel standards, but OK.
Overall: I would consider using the hotel again, as the view was outstanding, and Church Stretton has some great bistros, pubs and resturants, and well as having immediate access to good walking country. (108499724)
3.0 / 5
david [twyford, GB]
on 21/08/2009
(Solo business traveller)
(108990539)
3.9 / 5
Anonymous
on 03/08/2009
(Mature couple)
brilliant view over the valley
lack of hot water, took ages and ages to slightly warm up and then had to use the kettle for a proper wash as the shower was inadequate
Overall: staff friendly and helpful, room clean and well decorated (108341663)
1.9 / 5
William [Liverpool, GB]
on 01/08/2009
(Group of work colleagues)
Hotel has had very little updating since it opened in the 1970s. The building and the position at the top of the hill has the potential to be the best hotel in the county but not under the present management.
It is a long time since I have had to ring a doorbell for access to a hotel at 11.20pm. Also finding the bar shut at the same time was rather unusual. A nightcap would have been nice but was very obviously not forthcoming.In need of new owners, new managers and complete refurbishment.
(108683305)
3.7 / 5
Sue [Gloucester, GB]
on 14/07/2009
(Solo leisure traveller)
Excellent value for money. staff generally attentive.
I was (as were others) left waiting too long to be shown to a seat for breakfast.
I left my walking boots as instructd to go in the warming room - left them there overnight but obviously not very warm as they were still very wet the following day !
Overall: Generally a good experience with the exception of the above points. (108680571)
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