Old Rose and Crown Hotel, Birmingham

Rose Hill, Birmingham, B45 8RT

Guest Reviews

Summary of Guest Ratings

Check-in process 3.0 / 5 3.0 / 5
Working order of facilities / equipment 2.8 / 5 2.8 / 5
Overall value for money 2.9 / 5 2.9 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 2.7 / 5 2.7 / 5
Overall experience 2.8 / 5 2.8 / 5
Order and cleanliness of the hotel 3.0 / 5 3.0 / 5
Guest Rating 3.0 / 5 3.0 / 5

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Night(s) Room(s)

Guest Reviews

1.7 / 5 1.7 / 5 Anonymous on 05/09/2009 (Solo business traveller)

Room very cold, carpets damp in coridoor, leak in ceiling, poor customer service

 (108247305)

4.0 / 5 4.0 / 5 David [Belper, GB] on 17/08/2009 (Solo business traveller)

Room refurbished to high standard. Modern decor, flat screen TV, large, walk-in shower. Pleasant staff. Simple cooked breakfast.

Corridors still being refurbished, most rooms don't yet have formal room numbers (Aug09). Sash windows drafty, could be issue in colder months.

Overall: If you can ignore the ongoing renovations, the bedrooms, breakfast room and function rooms are all renovated to a high standard.  (108710881)

3.9 / 5 3.9 / 5 Anonymous on 01/08/2009 (Mature couple)

Overall: We enjoyed a pleasant stay despite the ongoing building and decoration works in progress. When the work is completed this will be an attractive hotel.  (108528679)

1.9 / 5 1.9 / 5 Anonymous on 30/04/2009 (Group of work colleagues)

some rooms now refurbished

some rooms in very poor decorative repar

Overall: staff not organised - didn't seem to be expecting us then found our booking. Lovely surroundings but hotle currently being refurbished and half of it still in poor decorative repair - the refurbished rooms very nice though - pot luck which one you get.  (107653859)

3.7 / 5 3.7 / 5 Anonymous on 02/03/2009 (Mature couple)

Room was clean and nicely decorated

No toilet holder in the bathroom. Breakfast dissapointing,full breakfast limited,bigger choice of cerials would have been appreciated.

Overall: Surrounding grounds very nicely situated,brought back happy memories of 70 years ago, value for money was reasonable  (107396434)

2.6 / 5 2.6 / 5 Anonymous on 27/02/2009 (Solo business traveller)

 (107502959)

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