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Home > United Kingdom > Scotland > Dundee and Angus > Dundee > Best Western Queens Hotel

Best Western Queens Hotel, Dundee

160 Nethergate, Dundee, DD1 4DU
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 3.9 / 5 3.9 / 5
  • Overall value for money 3.7 / 5 3.7 / 5
  • Performance of staff 4.2 / 5 4.2 / 5
  • Your room 3.8 / 5 3.8 / 5
  • Overall experience 4.0 / 5 4.0 / 5
  • Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
  • Guest Rating 4.0 / 5 4.0 / 5

Guest Reviews

1.3 / 5 1.3 / 5 Anonymous on 06/10/2009 (Solo business traveller)

I had parcels that were supposed to have been delivered to me at the hotel returned twice even though I was a guest at the hotel. The reason is that they thought I was not a guest yet all they could have done was simply check their guest records. Pathetic!!!

 (108653978)

4.0 / 5 4.0 / 5 Anonymous on 29/09/2009 (Family with older children)

Large room, clean comfy bed.Friendly staff.

Location of room, next to function room where large wedding was taken place.Very noisey.

Overall: Nice hotel, friendly staff. Feel hotel should not locate guests so near to noisey function unless they are attending that event.  (108419094)

4.3 / 5 4.3 / 5 Anonymous on 29/06/2009 (Young couple)

 (107912726)

4.1 / 5 4.1 / 5 Anonymous on 13/06/2009 (Solo business traveller)

 (107711419)

5.0 / 5 5.0 / 5 Edward [stockport, GB] on 14/04/2009 (Group of adult friends)

 (107353432)

3.1 / 5 3.1 / 5 Anonymous on 01/04/2009 (Mature couple)

Central location was good, hotel restaurant was very good, clean and tidy refurbished room. Sunday night stay was a quietier night than the Saturday.

Double room but very compact. We were on 2nd Flr and in the evening music started and we found it noisy so before dining we mentioned it at reception. Apparently weddings are normal on lower floor but they had another booking so wedding function was on 1st floor conference room which was almost below us. The receptionist was very nice and asked us to look at a room on the 3rd floor which we did but it was very dull looking not refurbished so we said no so she offered another room on the 4th flr and we found it had lie ins in the roof and declined and said we would stay where we were and hopefully the music would stop at 12.30, which it did. This was still a noisy room as it was facing the main street and there was a lot of shouting and loud voices throughout the night. We had stayed two previous nights at the Carnoustie Hotel 4* for less than the Dundee Hotel and we had a leisure centre.

Overall: Will not be staying at that hotel again as for us it was not value for money but would go back for a meal at their restaurant Nosey Parkers.  (107539345)

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