| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.7 / 5
JANE [NOTTINGHAM, GB]
on 29/08/2009
(Mature couple)
Helful staff & good restaurant
Slightly shabby appearance
Overall: OK (108441944)
3.4 / 5
Roderick [Southam, GB]
on 23/08/2009
(Mature couple)
Staff cheerful & helpful, breakfast excellent, bed comfortable
Decor of room tired, especially carpets.
No shower rail & curtain.
No residents lounge, it would have been awkward had the weather been dreadful
Overall: Alright but not memorable (107566952)
4.7 / 5
Anonymous
on 13/08/2009
(Young couple)
Nice big bedrooms, pleasant location. Good breakfasts.
None really, although the Pizza in the restaurant was very tough - we asked for a steak knife and this made little difference!
Overall: Good hotel on the whole. (Went to Alnwick Castle next day - expensive and little really to do but look at rich peoples possessions and dull collections of old pots and military junk!)Much better castles around. (108950667)
5.0 / 5
BRIAN [STOCKTON ON TEES, GB]
on 23/07/2009
(Mature couple)
Exellent in every area, welcoming,spacious, clean, quality of service, provision of amenities etc. Exellent food and first class restaraunt.
Overall: First class - look forward to next time (108908208)
5.0 / 5
Jeannie [Thousand Oaks, US]
on 09/07/2009
(Group of adult friends)
The hotel was unique and was very charming. We felt as if we stepped back in time and yet we had all of the modern amenities.
Overall: We loved it. (107701450)
4.0 / 5
Anonymous
on 08/07/2009
(Young couple)
Excellent staff. Spotless rooms.
Rooms could do with a refurb.
Overall: A well-run, if somewhat threadbare country hotel. (107340240)
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