| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.6 / 5 |
1.9 / 5
JOHN [LYTHAM, GB]
on 19/08/2009
(Young couple)
Location for walks.
Extremely dated hotel. The room we stayed in was very small and damp. Not quaint but poor. When we asked what time check in was, they replied that it was 2pm but may be 4pm as they were very busy as they had a wedding on. During the night our room door was knocked upon 3 times. In the morning we complained to the manager, who said that there was nothing she could do as we had not reported it in the night. We explained that by discussing the situation at 2am in the morning would have only disturbed us further, which is why we did not report it until the morning. She refused to compensate us in any way.
Overall: Would not recommend this hotel to anyone. It was definitely not value for money in any way and we will not stay there again. (108474136)
3.6 / 5
Anonymous
on 02/08/2009
(Mature couple)
(108997829)
3.7 / 5
Anonymous
on 12/07/2009
(Family with older children)
clean,friendly, good breakfast, pleasant receptionist/bar staff
poor quality of furnishings in the family that we were in,kept stubbing my toe on the television table!
Overall: the staff were pleasant and helpful, the room disappointing, the breakfast good. (107835950)
3.7 / 5
Michael [Richmond, GB]
on 07/07/2009
(Group of work colleagues)
Staff were excellent, friendly and helpful.
Room; one wall was visibly damp. There was hair in the bedside drawer.
Overall: Overall good, considering the price. Pool was an added bonus. (107912499)
4.0 / 5
Anonymous
on 29/07/2008
(Family with older children)
friendly staff, room requirements met, very clean
noise when staying in rooms above the bar area and the main road is very noisy if you are located in the front of the hotel
Overall: good points outweighed the noise (97995199)
1.6 / 5
Simon [Compiegne, FR]
on 07/07/2008
(Solo business traveller)
Overall: Very poor hotel for the money. If it had been me and not my company who was paying I would have been more vocal in my opinion. (108089050)
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