| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Kathryn [Plano, US]
on 02/11/2009
(Solo leisure traveller)
1. The interior of the hotel far surpassed the exterior! I wasn't sure what to expect from outside, but was very pleasantly surprised by the room. It was clean and comfortable.
2. The staff were always courteous and very helpful.
1. One of the reasons for booking the hotel was internet access. Unfortunately, it was not available during any of my stay.
2. The "continental" breakfast really wasn't. It was cereal with little else - no coffee, no toast etc.
3. When I booked the room online, the booking process was very simple. However, I did add an "additional request" about an early check in. Although the site does say that requests cannot be guaranteed, it would have been nice to receive an email to say if my request could be met.
Overall: This is a good hotel for the area and price. (108394325)
4.9 / 5
Anonymous
on 20/10/2009
(Solo leisure traveller)
I had booked quite late that day. The hotel couldn't acknowledge my booking on line as their main office had closed for the evening.
The receptionist went out of his way however to ensure I had a room to stay in and arranged for the room assistant to prepare the room for me whilst I waited.
I can't fault that kind of service.
The cost of overnight parking was a little steep. Apart from that, no complaints.
Overall: Excellent. (108454845)
4.7 / 5
Anonymous
on 17/10/2009
(Solo business traveller)
Good value accommodation, staff - excellent, very helpful indeed. Room pretty basic but clean tidy, everything you might need was thereeasy off-street parking if the hotel parking lot is full. Good wine bar just across the road.
The outside looks dreadful! and does what's inside no favours at all.
Overall: Very good straightforward basic accommodation - excellent staff. (108525462)
4.9 / 5
Anonymous
on 06/10/2009
(Family with older children)
(108129142)
4.6 / 5
Anonymous
on 27/09/2009
(Group of work colleagues)
(108279649)
4.1 / 5
Anonymous
on 17/08/2009
(Same sex couple)
the breakfast was poor.
(108283136)
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