| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.9 / 5
Gordon [Ossett, GB]
on 14/11/2009
(Solo business traveller)
Value for money. Easy travel into central London.
Some electric power points did not work.Shower curtain could of gone full length of the bath.
Overall: It was good value for money and I would stay there again. Did not have breakfast due to it being too expensive. (108868968)
4.3 / 5
Anonymous
on 27/10/2009
(Mature couple)
(108202589)
4.0 / 5
Anonymous
on 03/10/2009
(Group of adult friends)
Good price
Convenient for Wembley arean
Good breakfast
decor a little tired but perfectly clean and comfortable
Overall: Fine (108129002)
2.4 / 5
vivian [london, GB]
on 22/09/2009
(Mature couple)
the room was ok, ironing facility good, the room was a bite clean
no refrigerator, breakfast too expensive, during the hotel booking online it says that my card will not be charge that it is for reservation purpose only, I called the hotel which they confirmed that my card will not be charge and I told the staff that I want to pay by cash when i get to the hotel,at the time I get to the hotel, I was told that the hotel fee has been charge from my card, i was so angry because I did not have enough money on the card that will cover the hotel fee. i found out that my bank have charge me for going over drawn
Overall: not too bad (108134976)
4.1 / 5
Anonymous
on 21/09/2009
(Young couple)
Very good service and a nice room that was very clean and had good facilities.
(108819857)
3.6 / 5
Anonymous
on 14/09/2009
(Solo business traveller)
clean room
water pressure not strong enough in bathroom sink.
Overall: ok. (108673768)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.