| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.4 / 5 |
Location, style , friendly staff .
Room stylish but a bit drab, bathroom very small, lack of info in the room, no flannel and few toiletries. I would have liked more fruit, cereal options with breakfast as I do not eat wheat. More luxurious pillows and bedlinens (higher thread count) .
Overall: We had a lovely restful stay but the addition of all the points mentioned above would step it up a notch to a real boutique hotel. (108529829)
(108542370)
Comfortable good sized bed, attractive decor, good temperature control, good facilties, well appointed bathroom, unusual and good restaurant, parking
Room and bathroom extremely small, but we didn't expect more at the price. We like Japaneses food but the restaurant was quite expensive and there was no other option in an area with not many restaurants nearby
Overall: A comfortable hotel very convenient for transport and close to our friends' house which helped make the weekend enjoyable. With the excellent Tube link to Central London from North Ealing, we would consider it rather than a more expensive, less well appointed central hotel (107247203)
(107539946)
Nice modern rooms a nice surprise and FREE parking.
Had to wait for room when we did ask for early book in!! but popped round to a good pub for lunch so turned out well good food and really cheap, well worth a visit
Overall: Excellent lovely 'cosy' room, good choice for breakfast, friendly staff will use again when in London, couldn't fault it. (107541032)
Rooms compact,well postioned, quiet, nice bathroom with powerful hot shower, everything we needed for a 1 night stop. Very clean and the continental breakfast was excellent. Great to have a fridge and a safe if you were staying a couple of nights
Not really a bad point but the walls are thin between the bathrooms and when the room next door showered or flushed the loo it sounded like they were in our room!!
Overall: Location was brillant and we would use this hotel agin, we throughly enjoyed our short stay (107913683)
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