| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 30/09/2009
(Mature couple)
Attentive staff, especially on reception. Good size room and well equipped bathroom. Lovely views over the countryside.
No bad points.
Overall: Excellent. We will definitely visit again in the future. (107780028)
5.0 / 5
andrea [bradford, GB]
on 02/09/2009
(Group of work colleagues)
friendly, willing and help full staff throughout the hotel from maid service to waiting staff and reception
Overall: if we had sunshine the whole visit would have been bliss, I feel sure if we had asked the staff they would have tried to accommodate (107871755)
4.0 / 5
Stephen [Northamptonshire, GB]
on 19/08/2009
(Mature couple)
nice quiet room friendly and efficent staff nice setting
table-d'hote menu not always available, breakfast sausages poor qualty inefficent toaster
Overall: comfortable ,fell in love with the isle of man. (107943219)
2.7 / 5
Joy [Blindley heath, Lingfield, GB]
on 23/06/2009
(Mature couple)
Lovely position, hotel quiet and restaurant staff helpful
Room not ready on arrival, staff member on reception not terribly friendly, shower fan only worked intermittantly, lack of channels on a very old TV
Overall: Would certainly return as the position of the hotel is so central and would recommend hotel to others. Please look at the TVs in the room and the service they offer, they are old fashioned and inadequate. (107516857)
4.3 / 5
Susan [Ash, GB]
on 19/06/2009
(Same sex couple)
Food was nice. Staff were friendly and helpful. Room was clean.
The inside of the kettle in the room was disgustingly dirty. With hindsight I should have complained.
Overall: Pleasurable (107926135)
3.9 / 5
adrian [coatbridge, GB]
on 02/06/2009
(Same sex couple)
nice grounds/nice site etc,quiet area
no bad points reALLY
Overall: GOOD SEE ABOVE (107805128)
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