| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.3 / 5
Jean [Durham, US]
on 03/09/2009
(Solo leisure traveller)
The front desk staff were excellent and went above and beyond.
Overall: Very nice experience - the staff more than made up for the datedness of the room. Nicest most professional staff I have encountered in a while (108405902)
3.1 / 5
Anonymous
on 11/08/2009
(Same sex couple)
hotel was generally tired looking. I expected more for £118 deluxe room when comparing it with other hotels at a similar price. Hotel staff weren't particularly helpful. Had to ring for own taxi ascreception wouldn't prebook for us which made us 1 hour late for party.
(108871760)
4.4 / 5
michael [lytham, GB]
on 12/05/2009
(Young couple)
hotel was very welcoming. room was excellent, and the staff were very polite and helpfull.
shower was not very good. the hair dryer was very poor.
Overall: fabulous stay and we will be staying again in the near future. (107425373)
4.0 / 5
Anonymous
on 26/01/2009
(Solo business traveller)
Good hotel, good service.
Room service is expensive.
Overall: Good hotel which i will use again (107994260)
4.1 / 5
Anonymous
on 28/08/2008
(Mature couple)
Room, Service, Breakfast
Overall: Good (107148782)
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