| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.3 / 5 |
(107658713)
Very friendly, polite and helpful staff member when I checked in which set the tone for the rest of the stay.
Overall: Excellent location with plenty of bars and restaurants in the nearby area, really enjoyed the overall experience. (107763790)
Very noisy
Overall: Excellent hotel, very comfortable and clean room, extremely friendly and helfpul staff but very noisy (107313273)
Better than Hilton Sheffield
(107802288)
Hotel clean with staff courteous and efficient.
Although I had made our reservation the booking was (unknown to ourselves) made in my guests name. This meant that at Check-in there was no record of our reservation until this error became apparent.
Overall: Hotel fine - would use again. (107794446)
(107616406)
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