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2 star

ibis London Wembley, Brent, London

South Way, Wembley, Brent, London, HA9 6BA
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 3.9 / 5 3.9 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 michael [Newbury, GB] on 05/11/2009 (Mature couple)

Friendly and helpfull staff,the Italian chap served us a dinner snack and later drinks, he was an hillarious dry hoot of a character! The food menu if going to an event at Wembley is very reasonable and interesting for quick fill fodder. Overnight discount on a Saturday in NCP car park round corner from hotel was £8, normal charge £18. The continental breakfast is well worth the money, tuck up and eat whhat you want for the rest of the day till you get home.

No bad points and would definatly stay at this hotel again

Overall: very good and provided us the facilaty while staying in Wembley after seeing 'Fleetwood Mac'at the Wembley Arena very close by, five minute walk.  (107537247)

4.4 / 5 4.4 / 5 Neil [Cambridgeshire, GB] on 04/11/2009 (Young couple)

After the wenbley arena concert had ended there was a huge queue at the bar with 2 bar staff struggling Waiting time was about 20 minutes that was a peak time for buisness and the check in girl was doing nothing at that time of night they needed help think you lost slot of buisness that night I had only one drink but wanted more.

Overall: Excellent  (108357696)

4.0 / 5 4.0 / 5 Anonymous on 03/11/2009 (Solo leisure traveller)

Overall: The only comment I would make is that the rooms & the hotel were far too hot. Turning the heating off in my room had no effect on the temperature at all.  (108563496)

4.4 / 5 4.4 / 5 JANE [BATTLE, GB] on 02/11/2009 (Group of adult friends)

 (108441826)

2.7 / 5 2.7 / 5 john [gloucestershire, GB] on 02/11/2009 (Mature couple)

The room

Food...couldnt choose off the menu had a £10 buffet,not worth the money. Customer slipped over and food went everywhere,staff ignored the customer and when i complained at reception was told there was no manager on duty and fill out a complaint form, i insisted the staff go see the customer and fill in the accident book.Shocking behaviour of staff.

Overall: I would stay at the hotel to sleep there but would not eat there again.  (108996908)

2.9 / 5 2.9 / 5 Toni [Weston - Super -Mare, GB] on 01/11/2009 (Young couple)

Very handy should you be going to a concert / match at Wembley Arena / Stadium.

Arrived at the local train station - no taxi rank (not your fault), but no idea which way to walk to the hotel.No one managed to answer the phone for directions. Ended up walking to local pub for Taxi / directions.Price of drinks way over local prices and advertised as "event prices" insinuating they were cheaper when no events were happening! I thought breakfast was a con - you didn't advertise "Continental breakfast" which to the English, it was. Could have got an "English breakfast" for half the price in local Cafes.Found a Childs T-shirt hidden away behind the spare blanket (obviously from a previous guest).

Overall: Convenient for my purposes (went to ZZ Top Gig). Wouldn't use the in house facilities (Ironing room on 8th floor?).In house prices over the top (although price of evening meal looked reasonable). Would stay again though now I know the ropes.  (108757941)

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