| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.7 / 5 |
2.3 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
hotel was clean and staff were polite.
Quality of food was below standard for the price charged.
Restaurant menu was very restricted.
Breakfast was poor quality and over price.
Room facilities were of poor quality, water was luke warm.
(108430469)
3.7 / 5
Anonymous
on 21/10/2009
(Young couple)
(108456759)
4.1 / 5
Peter [Norwich, GB]
on 14/09/2009
(Mature couple)
Charming dining room
No Lift
No real ale on draught
(108621296)
4.7 / 5
Anonymous
on 20/04/2009
(Family with young children)
Traditional posh English hotel with character.
Bathroom plumbing not on a par with contemporary posh hotels but did not detract from the overall good points as it's 'original fittings' all part of the 'jaded elegance' atmosphere of the hotel.
Overall: Fun to stay in such a traditional hotel. Good location overlooking the river. (107581073)
3.6 / 5
julie [Swansea, GB]
on 03/10/2008
(Solo business traveller)
large room with good furnishings oldy worldy, good atmoshpere
lack of light in the room not all lamps working.bath was a bit dirty plug hole in bath especially. no full breakfast aviable in morning. cleaner was hoover round feet when checking in, distracting
(107828177)
2.4 / 5
Anonymous
on 10/08/2008
(Family with young children)
Comfortable clean beds, good breakfast
Very expensive(
Overall: I felt that not enough care was taken and we weren't made particularly welcome, and although I enjoyed Henley-on Thames, I would look for somewhere else to stay next time. Overall we felt it was poor value for money (99487366)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.