4.9 / 5
michael [Moreambe, GB]
on 02/11/2009
(Mature couple)
Location. Facilities.friendly staff,
A room with a view over the centre of the castle would have been nice we were in room 109. I can't really say this is a bad point because value for money was excellent.
Overall: Excellent we are planning our next visit.
(108594171)
5.0 / 5
Sheila [Derby, GB]
on 29/10/2009
(Same sex couple)
Location of hotel is wonderful, the castle is majestic and breathtaking and the grounds are amazing. I have never been so close to so many varieties of birds of prey. Staff, excellent, very efficient and obliging. Bar and hotel, atmospheric and authentic. Food and restaurant very good. Exceptional value for money.
Looked out of my fifth floor window to admire the view, and the rubbish skips were all lined up beneath my window, room 504.
Overall: Wonderful, a truly amazing and magical experience,everything about Peckforton Castle was wonderful.
(108219076)
4.4 / 5
Anonymous
on 23/10/2009
(Mature couple)
(108548556)
2.6 / 5
Anonymous
on 16/08/2009
(Group of work colleagues)
A lady called AMY was wonderful, She served us breakfast, made chit-chat, was very friendly andf pleasant, and when we checked out, she was aagin at the reception, with a smile. Actually the ONLY staff member we saw making an "effort" with customer service and contact! Well done to her! Unfortunately this was our last hr that we met her, but certainly Amy made the difference!
On booking in, staff at reception seemed very unfriendly when we booked in. We stood there in the reception room, the gentleman looked at us, NO GREETING, NO SMILE, and we announced we would like to check in. The lady took our names, NO WELCOME TO THE HOTEL.. THE USUAL GREETING ONE WOULD EXPECT FROM A HOTEL.. The rooms were ready, after making radio contact with staff and we were allowed to check in. Still no smiles from staff were seen.....
Overall: The room we stayed in 109: When you sit on the lavatory, one notices IMMEDIATELY that it is LOOSE.......as soon as you sit, the lavatory shifts from the wall, as well as the shower rail being loose.......one wonders how long the Building, plumbing system will survive! We tried to mention this to the staff, no-one seemed too interested, so we left it!
(108555579)
5.0 / 5
Anonymous
on 14/04/2009
(Young couple)
Friendly staff, Excellent food, Beautiful room
Bar a little pricey
Overall: Excellent - would definitely come again. Intending to book again this year.
(107522318)
4.1 / 5
Anonymous
on 10/04/2009
(Mature couple)
Great looking hotel in a remote area, always wanted to stay in a castle.
room large, though was a hand shower.
food overpriced and the service in the restaraunt could be improved
Overall: loverly place , would stay again but go out for food
(107647689)
|
