| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Anonymous
on 24/11/2009
(Group of work colleagues)
(108445904)
5.0 / 5
Anonymous
on 20/11/2009
(Young couple)
Beautiful Building
Very clean
Staff extremely friendly and helpful
Not too far from M6 for overnight stay
No bad points at all
Overall: We thought this hotel was unbelievable value for money. The building is beautiful, the rooms were and bathrooms were nice and the staff were very welcoming. We arrived late at 11pm and were welcomed in, bought a bottle of wine in the small bar and were left to relax in a lovely lounge with log fire. A full English breakfast, cereals, fresh fruit salad and much more was offered for breakfast. I'm very suprised the rating was 8/10 and not 10/10 for this hotel - not sure what more you can expect! Would definitely stay again (and we have stayed in a lot of hotels in the UK)!! (108336660)
4.7 / 5
Anonymous
on 11/11/2009
(Same sex couple)
Good location, excellent service, I would award the staff 10/10 for efficiency and pleasantness. breakfast choice was perfect and the food was extremely good.
On a cold wet night the heating was off in our room on arrival.It would have been appreciated if someone had thought to prepare the room for our arrival.
Overall: Can't fault the hotel or it's staff. (108240945)
4.0 / 5
Anonymous
on 26/10/2009
(Group of work colleagues)
Clean and comfortable. Good choice of breakfast menu.
Overall: Relaxing break. (108624907)
4.6 / 5
Anonymous
on 27/09/2009
(Mature couple)
Staff were the best ever and the views from our bedroom windows were breathtaking together with the superb gardens
Overall: cant wait to go back (108654756)
4.0 / 5
Shaun [south shields, GB]
on 14/09/2009
(Young couple)
(108382998)
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