| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
Good view from the room, comfortable bed and beddings, good quality toiletries. Have a "lift" service and conveniently located.
Need new carpets and deep thorough cleansing, rashes/itchness felt once walked into the room with the unhygienic airborne environment.
Overall: May return provided hotel pet policy/cleaniness altered/reinstated. (108962411)
Central Location
Good breakfast
Room too hot and too noisy if window opened
Walls a bit grubby and tiles in shower could be cleaner
Furnishings a bit worse fro wear
Overall: OK for purpose (108868731)
(107222551)
Highly modern hotel with excellent facilities,very nice rooms and good food in an excellent city centre location.
Overall: enjoyable and very relaxing (107212154)
Room had plenty of character. Bed was comfortable. Restaurant was excellent, both for dinner and breakfast.
Washbasin in bathroom not practical. Room too hot at night, quilt too heavy, no A/C
Overall: Parking was very inconvenient. Had to go to a public carpark and pay £15 for a night with no reduction - which I found excessive (other local public carpark was full). Design of room and bathroom very pleasant and modern, but the washbasins, or design of single water spout was annoying (so low you could hardly get a glass under it if you wanted to brush your teeth). Noise level outside is disturbing at night time, but no A/C, so if you close the window to have a quiet night, the room is too hot. Duvets on bed are too heavy which meant we slept badly. Restaurant is superb, imaginative menu and perfectly cooked fish, meat and vegetables. One of the best English cooked breakfasts I've had in a long time. Restaurant is a bit cold with air conditioning, so you may need a jacket. (97016150)
Overall: Overall pleased and would definitely consider coming back again (97410293)
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