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The Bridge Hotel, Helmsdale, Sutherland

Dunrobin St, Helmsdale, Sutherland, KW8 6JA
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 4.3 / 5 4.3 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 4.6 / 5 4.6 / 5
Your room 4.1 / 5 4.1 / 5
Overall experience 4.3 / 5 4.3 / 5
Order and cleanliness of the hotel 4.9 / 5 4.9 / 5
Guest Rating 4.3 / 5 4.3 / 5

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Guest Reviews

4.3 / 5 4.3 / 5 Anonymous on 22/09/2009 (Group of work colleagues)

The staff we very good

maybe they talked it up a little - but it was so relaxed it was nearly perfect for us

Overall: we were on the last leg of the Lands End - JoG and needed to be spoilt  (108241195)

5.0 / 5 5.0 / 5 Douglas [Mechanicsburg, PA, US] on 25/08/2009 (Group of work colleagues)

Very freindly staf, awesome decor, and the best food we had on our 10 day UK trip. Would most highly recommend a stay at the bridge on any trip to the NE of Scotland

No bad points at all

Overall: plesenlt greeted, after freshening was lead to a bar lounge where our dinner orders were taken and when readed were seated for an exquisit meal  (107654681)

4.7 / 5 4.7 / 5 Stephen [Nantwich, GB] on 03/07/2009 (Solo business traveller)

Excellent service. No TV in room - yes a good point. Excellent Wi-Fi

 (107738417)

4.3 / 5 4.3 / 5 Anonymous on 06/04/2009 (Mature couple)

Very friendly and welcoming staff

Overall: Very pleasant  (107955133)

4.4 / 5 4.4 / 5 John [Cumbernauld, GB] on 10/07/2007 (Solo business traveller)

Excellent Staff and Food

No TV in room,and no shower curtain.

Overall: Excellent hotel with friendly and helpful staff,food was excellent,i have already recommended the hotel as one to stay in.The residents lounge is worth a view on its own.  (99738625)

5.0 / 5 5.0 / 5 Anonymous on 11/06/2007 (Group of adult friends)

The staff were very polite the room was lovely food excellent

Overall: Everything was very good nothing was too much trouble for the staff Rooms very clean Food superb.Hope to return soon  (99455900)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

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Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.