| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
4.4 / 5
Louise [Felixstowe, GB]
on 04/11/2009
(Young couple)
(108348322)
3.4 / 5
Anonymous
on 20/10/2009
(Solo leisure traveller)
(108308374)
3.6 / 5
Anonymous
on 17/10/2009
(Group of work colleagues)
Breakfast was very nice. Hotel was very clean and very unique.
Paper thin walls. Rooms were warm, but asked and got a fan. Small by US standards. No lifts - Lots of stairs.
Overall: Overall, very clean. Employees were very helpful. Would stay here again. (107637567)
4.0 / 5
Anonymous
on 20/08/2009
(Mature couple)
(108222297)
4.3 / 5
Rachael [Beattock, GB]
on 16/08/2009
(Young couple)
Clean, well organised, central location, helpful staff.
Overall: Good, will definately consider coming back. (108841961)
3.1 / 5
Anonymous
on 27/07/2009
(Group of work colleagues)
was given a family room instead of twin room right up on the top floor 3 floors of stairs to carry up case priority apparatently given over old people unfortunatley my friend had a knee problem so not convient for us either. poor organization in breakfast lack of communication service in restuarant at breakfast had to ask for cutlery cups sauce etc fruit and juice not topped up bad organisation all round. reception unhelpful when asked for tea and coffee sachets. if staying at hotel again you need to ask for lower floor level.
Overall: nice hotel good location but would probably not stay again. as i think it was overpriced. (107375574)
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