The Cornwallis Country Hotel, Brome, Eye,
Rectory Road, Brome, Eye, , IP23 8AJGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
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Guest Reviews
3.6 / 5
Anonymous
on 03/09/2009
(Mature couple)
Food in restaurant very good but slightly expensive
Shower in room very poor quality just a trickle
Overall: Overall room comfortable and clean, hotel staff polite and helpful (108687646)
5.0 / 5
Anonymous
on 31/03/2009
(Same sex couple)
(107763272)
3.4 / 5
Anonymous
on 12/07/2008
(Group of work colleagues)
Beautiful hotel, room and gardens. Friendly and helpful staff.
Dinner service was poor, the dishes of variable quality inedible (I sent back my overly smoked steak uneaten), dessert service was confused and we had to re-order a number of times until we found desserts that were actually available. Although, to compensate, we were given our dessert (ice creams!) free we certainly expected better from an award winning restaurant.
Overall: Good, but let down by our evening meal . We will certainly never eat there again. (108087042)
3.9 / 5
Anonymous
on 07/07/2008
(Mature couple)
Staff Food Room
The hotel is trying to operate as a local hostelry,commercial/tradespeople guests, and as a very pleasant venue for weddings,this cannot work as the two do not mix.
(97058165)
3.6 / 5
Anonymous
on 26/10/2007
(Mature couple)
Hotel had a lot of character and the room was quite spacious
Room was shabby
(97880168)
3.3 / 5
John [Ashbourne, GB]
on 21/11/2009
(Solo business traveller)
great atmosphere. very good food: when it finally arrived.
The inbedroom brochure said restaurant customers would be invited to choose from the menu before dining. This did not happen. I made my own way to the restaurant at my booked time of 7pm. My starter did not arrive until 7.25 and my main meal at nearly 8 o'clock!! I complained and the waitress blamed the fact that 'we are busy because there is a function and most guests eat in the bar'!! A duty manager then arrived and I made my feelings clear. The service and attention was poor. There was no reduction in my bill. I had been encouraged to book a table as they were very busy that night-I was the only one in the restaurant.
Overall: The meal delays spoilt my stay. (108159150)
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