| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
3.9 / 5
ROBERT [LOWESTOFT, GB]
on 09/11/2009
(Group of work colleagues)
good service comfortable clean hotel lovely staff
Overall: NO HOT WATER IN THE MORNING (108221512)
4.9 / 5
Nicola [Telford, GB]
on 29/08/2009
(Young couple)
The hotel was beautifull, the building and decor were stunning. The staff were friendly and always said "hello" if they were passing. The room was beautiful again, the decor was stunning.
The breakfast was beautifuly cooked and was laid out in an easy manor to find and again the staff were friendly.
The only bad points to staying was the bathroom was not cleaned very well, we found what looked like split coffee on unit above the toilet and on the toilet roll there was the dreaded pubic hair. Also in the room it self there were dead flys and a dead wasp, so it didnt look like it had been hoovered in a while.
Overall: Overall myself and my partner were very happy, like I said it is a beautiful building and the staff were friendly. I would not let the fact that there were a few issues with the bathroom and carpet in the room stop me staying again. I would infact say that we will definatley go again. (108313076)
4.6 / 5
Anonymous
on 18/08/2009
(Mature couple)
very helpful staff
quiet and comfortable room
good food
Overall: all round comfort (107926639)
5.0 / 5
Jonathan [chobham, GB]
on 29/06/2009
(Solo business traveller)
(107361646)
3.7 / 5
Martin [Beverley, GB]
on 08/05/2009
(Solo business traveller)
Food was very good in restaurant
Bar facilities not open at lunchtime
(107802085)
4.3 / 5
Anonymous
on 17/08/2008
(Mature couple)
good facilities in room, cleanliness, good space, good finishes
breakfast was a fair quaitym but the wooden tables were sticky from the night before...clothes would be better,
Overall: pleasantly suprised (108051384)
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