| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
Well presented hotel, lovely food
ActiveHotel stated the hotel had massage facilities, leading me to believe there were other spa facilities that were not there
(108200598)
Reception staff were pleasant and helpful
the Website was very misleading
The pictures and description of the hotel made it out to be a country residence - however the reality is that this is a modern hotel aimed at the business / conference market and should be marketed as such.
The website also stated there were 11 acres of grounds, however the staff were unaware of this and certainly not able to advise how to get to them
Breakfast / restaurant staff - Maitre de was polite and infomative - the rest of the staff were teenagers that couldn't seem to remember the difference between a tea and coffee order!
Overall: Overall not what we expected based on the website (108872976)
Staff, very welcoming, accommadating and polite, especially on reception
Would of like to have stayed longer :)
Overall: Me and my girlfriend would definitely like to return (107490134)
Lovely pool and jacuzzi, excellent breakfast.
Restricted pool opening times for children.
Overall: Overall, very satisfied. We can recommend The White Horse, within 5 minutes walk, as serving excellent food, without the pretentiousness of the Chequers, which we also tried. (107821265)
(107317139)
staff friendly and heplful.
had to send steak dinner back twice because meat was tough.
Overall: overall our stay was good (107499199)
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