| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.1 / 5
Anonymous
on 10/11/2009
(Group of adult friends)
No bad points, but I would like to have had more variety of the cold buffet at breakfast.
Overall: Very happy we will visit again. (108954497)
4.3 / 5
sean [reading, GB]
on 22/08/2009
(Solo business traveller)
(108650814)
3.9 / 5
Anonymous
on 04/07/2009
(Mature couple)
Wonderful view of the Estuary from the room.
We were initially given a room overlooking the car park despite having paid extra to get a view. We were able to swap, but only as we had checked in early enough as the hotel was fully booked for that night. Reception staff were unaware of that our reservation was for an estuary view room. If you book on-line and pay extra for the view, I would recommend you phone ahead to check that you have been assigned a room on that side of the hotel. The car park view is grim.
(107165729)
4.7 / 5
Anonymous
on 03/07/2009
(Young couple)
(107197264)
4.7 / 5
Anonymous
on 09/06/2009
(Solo business traveller)
Always a pleasure to stay at this delightful hotel - very welcoming staff and excellent food at dinner and breakfast
The bath tap in the bathroom was dripping unless turned off very tightly and then it was difficult to turn it on again. However, when I reported this to the staff, someone came very quickly to sort it out.
Overall: Very happy to stay again and would recommend it to friends (107716590)
4.3 / 5
Anonymous
on 08/06/2009
(Mature couple)
Watching the water rise and fall with the tides and the water birds from our room,you could go to the Passage House Inn for a meal and drink so you did'nt
have to stay in the hotel
To few channels to watch on an outdated television,the N/Abbot by-pass was noisy
sometimes if you were sat outside
Overall: We had a very pleasant week,the staff were most helpful and nothing was to much trouble for them (107523323)
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