| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
John [Worcester, GB]
on 06/11/2009
(Solo business traveller)
(108271154)
3.7 / 5
Anonymous
on 29/07/2009
(Young couple)
staff and food good
hotel very tired. bed was bad not much sleep.
Overall: an old hotel which could do with an update. staff very helpful. (108505882)
2.7 / 5
Anonymous
on 28/07/2009
(Mature couple)
breakfast was excellent
size of bathroom
friendly receptionist
dated decoration
dining area was dusty along dividing screens
corridors were cluttered with stacked chairs in corners
area of building outside pool was in poor condition
poor service in bar due to lack of staff
Overall: We were very disappointed as we had been told by friends that the Great Western chain was good. This hotel did not live up to our expectations. (107586506)
3.7 / 5
Dawn [Orpington, kent, GB]
on 28/07/2009
(Mature couple)
(108555663)
4.6 / 5
Glenn [SHEFFORD, GB]
on 28/07/2009
(Other)
Good Food. Staff very friendly. Excellent bar which was very welcome after a hard days work! Good parking.
Shower leaked onto bathroom floor if I didn't put a towel on the bath to catch the drips. TV remote didn't work. Both room 20. Slightly overpriced compared with other hotels.
Overall: Very enjoyable. (108850482)
4.9 / 5
Michael [Calgary, CA]
on 06/07/2009
(Solo leisure traveller)
(107367865)
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