| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
(108755547)
great location, and quite affordable for an apartment hotel
the "Double bed" was infact two singles pushed together, and not even made up as a double, with single bed sheets and single duvets. I'm not 13, so that was rubbish.
Overall: really good, pleasant walking distance to some good bars, and easy to find (108926244)
Overall: very nice apartment , staff excellent , location very good. overall all of us would happilly without a doubt stay there again . many thanks matt (107322049)
Good well maintained apartment with superb views of Newcastle and the river tyne. Free secure car parking was an added bonus.
Overall: Excellent and would recommend to other family members/friends (107647255)
great location, beautiful riverside at night, and very affordable. Ideal for a group of friends needing to eat together with the kitchen facilities.
unfortunately the overflow on the sink was broken, but this was only a minor inconvenience.
Overall: brilliant. (107988317)
More room than a normal hotel room but other than catering all other facilities are similar. Much better to relax in and more flexible regarding meals. Could cook to any level. Had toaster, microwave and full built in cooker, fridge and freezer and dish-washer. Also for longer stays, there was a washing machine and ironing board to help cut down on luggage.
Towels were changed every two days and room cleaned every five.
Area a bit industrial and access from the Quayside a bit rough BUT near enough to the Sage, Baltic, the Biscuit Factory and a really interesting side of town.
View from our windows poor with a plant hire company on one side and a moderately busy road through the main window. Perhaps to be expected as ours was a one bedroom apartment. Other rooms had a much better aspect as they faced the river. Despite some misgivings neither proved to be any problem at all and we slept very well.
Overall: Thoroughly enjoyed the experience as we'd never used an apartment before. Would definitely do this again and for a longer stay. Loved the flexibility and comfort that the extra room provided. Staff were friendly and cheerful. Hotel and all facilities were clean and tidy. Didn't use all the equipment but all looked in good condition so we presume it all worked. (107883551)
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