| Check-in process | 3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 2.5 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.1 / 5 |
| Your room | 2.2 / 5 |
| Overall experience | 2.6 / 5 |
| Order and cleanliness of the hotel | 2.5 / 5 |
| Guest Rating | 2.8 / 5 |
(108296788)
(108594373)
(108648400)
breakfast included in the price, fast and efficient service
Everything seemed a littel tired and dated but worked adequately
(108446113)
We supposed our room, albeit without looking too closely, to be adequately clean.
Breakfast: The orange juice and toast were fine, although we only had breakfast at the hotel once during our stay.
The beds were made every day.
Adequate furnishing.
The "welcome" we received was disappointing. The water piping in the bathroom had probably been laid by an amateur (plastic and untidy). The carpet in the room was very badly stained, which gave us the impression it was dirty. We avoided walking barefoot over it.
There were no hooks or shelves of any kind in the bathroom. We had to lay our washing accessories and towels either on the floor or on the radiator.
There was only one towel per person. When taking a shower we had to use the towel as anti-slip mat as well as for drying.
Breakfast: The tea was very weak and had a strange grey colour. We found the coffee to be very bitter.
The walls and window frames, and paintwork in general, were in a shocking state.
The hotel interior had a strange, unpleasant smell.
Overall: Even at the low room price, we found this hotel to be in a poor state. We wouldn't stay at this hotel again even if the rooms were free. The fact that we chose this hotel through the internet purely by chance was our misfortune. Overall we were very disappointed with this hotel and felt a great sense of relief on the morning we left. (108838731)
Room was very small, which I was warned about when I asked for my room to be on the ground floor. However, the room was perfectly adequate for my requirements, as I only required somewhere to sleep during a reunion weekend.
(107558499)
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