Highfield House, Southampton, Hampshire
Highfield Lane, Southampton, Hampshire, SO17 1AQGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Ruth [Schilde, BE]
on 19/04/2009
(Group of adult friends)
Good sized rooms for this price. Good location for visiting university. On-site carparking. Good breakfast included in room rate. Room large enough to fit 3 beds comfortably. Free wireless internet in room.
Overall: Excellent value for money, one of the best hotel experiences we have had in the UK (107513510)
4.6 / 5
Lesley [EXETER, GB]
on 22/12/2009
(Solo leisure traveller)
(108137342)
4.4 / 5
Sarah [Black Torrington, GB]
on 17/11/2009
(Same sex couple)
Very good service, very clean and really nicely decorated. Temperature of room was excellent (hotels are normally boiling!). Ordered some room service which was really good and fairly quick - worth the wait, though! Breakfast was lovely and tables were cleared away very quickly so there was no waiting. They were very bust but we hardly noticed!
Only bads point would be a slight lack of parking although we had no problem (got the last space!) and it wasn't very well lit outside so we nearly missed it
Overall: Really good stay. Had a very busy day before we got to the hotel and it was a pleasure to get to at the end of that day! (108209620)
4.1 / 5
Anonymous
on 24/09/2009
(Mature couple)
(108413629)
4.9 / 5
Anonymous
on 07/09/2009
(Same sex couple)
Staff were extremely pleasant and friendly. Hotel was quiet at night.
Overall: A very pleasant stay. Staff welcomed us in a friendly manner. Staff were on hand at all times. (108523256)
2.1 / 5
Marie [Ipswich, GB]
on 04/09/2009
(Young couple)
Great check in service although the restaurant we were recommended to was very poor (do not go to the Thai restaurant), great breakfast too.
Taps in bathroom did not work, very poor pressure in the shower. Room over the restaurant very noisy and very very warm!
Overall: An average stay which could have been made much better by re-allocaion of our room to one which doesn't sit above the restaurant and has a good working bathroom. (108370721)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.