Plas Elwy Hotel, St Asaph, Denbighshire
The Roe, St Asaph, Denbighshire, LL17 0LTGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.6 / 5 |
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Guest Reviews
4.0 / 5
Philip [Ulverston, GB]
on 09/11/2009
(Mature couple)
Relaxed and flexible atmosphere: the room was warm and well serviced
A touch shabby in part
Overall: Ideal for our particular need e.g. visiting friends etc (108480264)
2.1 / 5
James [Pinner, GB]
on 30/10/2009
(Mature couple)
spacious room and nice to have a bath
The room smelt awful! The pillows and mattress reeked and it was difficult to sleep.
We were also expecting a room on the first floor, but we were in the annexe next to the entrance, so we didn't feel we could open the window at night, we heard everyone who came in and out and there was a bright light shining through the thin curtains all night long.
Overall: very disappointing - we had stayed here previously (20 years ago) and found it a very pleasant hotel, which is why we chose it again. The whole 'air' of the establishment is in need of a review/ inspection- it is somewhat dated. I would hope that the saggy mattresses would be replaced and that the unpleasant smell be investigated and dealt with. A room air freshner would have helped a bit, and when we mentioned the smell to the propteitor he said he had noticed it but that it was from the previous occupants. I now regret not complaining on the night we had arrived and asked to be moved to a different room (108858682)
4.4 / 5
JACQUELINE [Mossley, GB]
on 03/09/2009
(Mature couple)
(108102799)
4.4 / 5
John [Leominster, GB]
on 30/08/2009
(Mature couple)
Very good basic hotel,breakfast was lovely as was the other food available, friendly, value fir money and convenient to the motorway.
a little dated.
Overall: a really good position for visiting relative around North Wales. As I used to live locally I knew it would be convenient for sight seeing. Freedom to come and go as you pleased. Over all a very pleasant stay. (108450930)
4.1 / 5
Phil [Godalming, GB]
on 21/08/2009
(Group of work colleagues)
Good location, pleasant building & staff, convenient parking, good breakfast.
Water pressure was too low to operate the shower in my room some of the time.
Overall: Very good (107997833)
4.4 / 5
Stephen [Doncaster, GB]
on 09/08/2009
(Family with older children)
(108331598)
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