| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
(108106193)
Lovely large room clean and very comfortable.
Overall: facilities excellent staff very friendly and helpful. (108463192)
The hotel was traditionally furnished which, for an English couple on holiday, was delightful. The staff were experienced, cheerful and helpful. The meal in the restaurant was of Michelin standard with Scottish prices and was very much enjoyed.
A table or shelf in the bathroom would have been very useful for toiletries - instead they had to stay on the floor!
Overall: Excellent, would definitely stay again and recommend to friends. (107423857)
Restaurant & Bar staff
Overall friendliness
Reception staff get a bit muddled - possibly becasue of the information supplied to them.
Overall: Good (107361410)
Good size room, comfortable and clean. Staff friendly and helpful. Breakfast very good.
Would have preferred a kingsize or double bed but as we booked late this is not a major issue.
Overall: We had a very pleasant stay. (107876377)
Food, friendliness of staff, quietness of rooms.
Did not refill one of two soap dispensers in bathroom!
Invoice at checking out was not correct at first attempt.
Overall: Very good. (107814439)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.