The Queens Hotel and Spa, Bournemouth

4.4 / 5 Sharon [Twickenham, GB] on 15/10/2009 (Solo leisure traveller)

Staff were friendly. Breakfast was good. Additional parking offered thankfully

Noise carried from other room guests late evening/corridor creaking Lighting could be better in the bathroom Decor in the bathroom could be more modern/less cheap looking Signs in the corridor for lift could be more prominent. Corridor door signage/handles could be better as they lead on/off steps

Overall: good. didn't get chance to try out the spa unfortunately to comment on this  (108622481)

4.0 / 5 Sandra [Oxon, GB] on 03/09/2009 (Mature couple)

Good helpful staff, lovely hotel. Excellent food. We had a wonderful weekend and will stay with you again.

Would suggest that flannels are put in the bathrooms.

Overall: Thoroughly enjoyable stay. Good location. Will stay again.  (108392473)

3.9 / 5 Maureen [SHOREHAM-BY-SEA, W SUSSEX, GB] on 26/08/2009 (Mature couple)

The reception staff were excellent, makes all the difference when you've been travelling to see a friendly face, we didn't realise the air show was on so that was a bonus being so near...great location!, we thought the best...we were put in a room with no window on the first night because we booked so late, consequently we missed the fireworks on the Saturday night, reception staff next day allocated us a super room with 'three windows' with great views.

We found the bar staff on the first night which was Saturday to be rather frosty faced, not at all friendly! The Sunday evening however was slightly different with the young chap who made us hot chocolate and sandwiches, though staff at this part of the hotel could do with being more friendly. The first night room was a nightmare, stuffy and claustophobic, why is there a board at the window? also the room is near the lift and we found it noisy all night long. Had no sleep! Restaurant breakfast, staff very nice and extremely efficient, sausages a bit bland, could do with black pudding! coffe rather bitter, though everything else superb.

Overall: Great position, we have stayed here a few times, first time 16 years ago for a wedding reception with lots of family, noticed you still have same manager. Think its a bit expensive for 3* though maybe hotel is a lot cheaper off season? Even found the outside staff very friendly. Pool was great with great facilities.  (108244631)

4.3 / 5 robert [wellingborough, GB] on 03/07/2009 (Mature couple)

liesure facities were good nice to have a fan in the room as it was HOT! food and service was very good. even a power cut did not stop our enjoyment.

sick stain on pillow covered by clean pillowcase yuk. drinks extremely expensive. bath towels a little small

Overall: a pleasant short break would recomend this hotel  (107431892)

4.1 / 5 Anonymous on 24/06/2009 (Mature couple)

good location, good hotel.

bar closed too early.

Overall: very good.  (107309641)

4.0 / 5 Brian [southampton, GB] on 02/06/2009 (Group of work colleagues)

 (107921449)