Language: English | Français | Español | Deutsch | Italiano | Nederlands | Polski | Portuguese | Swedish | Norwegian | Danish
3 star

The Carlton Manor Hotel, Lowestoft

Chapel Road, Carlton Colville, Lowestoft, NR33 8BL
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 4.2 / 5 4.2 / 5
Performance of staff 4.5 / 5 4.5 / 5
Your room 4.1 / 5 4.1 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

calendar
Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 13/10/2009 (Solo business traveller)

 (108270979)

4.0 / 5 4.0 / 5 Jens [Ulsnis, DE] on 05/09/2009 (Group of work colleagues)

 (108376856)

4.0 / 5 4.0 / 5 Lynne [Hemel Hempstead, GB] on 07/07/2009 (Mature couple)

Staff very friendly and helpful, room large, bed comfortable, air con. very useful. Breakfast good.

Bathroom needed updating. TV - couldn't make it work but didn't ask about it either. Shower a little inadequate in size and performance.

Overall: Good overall. Staff very helpful.  (107523080)

1.9 / 5 1.9 / 5 Paul [London, GB] on 01/07/2009 (Solo leisure traveller)

Easy to find, good breakfast

No record of reservation stating they were no longer with Active Hotels. Embarrasingly weak reception. Poor value for money - accommodation basic.

Overall: Adequate but much better in area. Poor staff training all round, however clean.  (107621523)

3.6 / 5 3.6 / 5 Anonymous on 13/05/2009 (Group of work colleagues)

Staff very willing to help. Excellent parking facilities. Spacious rooms.

Poor at the meal table, both breakfast and dinner. Too slow. We booked the dinner for our first night, but felt the food was of poor quality and NOT fresh. At breakfast the following morning I pointed out to the waitress some mould on the bread which had been used to make toast. Obviously the bread was not fresh! Also at breakfast there was a poor choice of yogurts and preserves We decided not to have our dinners at the hotel for the rest of the duration of our stay. Not enough comfortable seating in the bar/lounge for our group.

Overall: Very pricey for Bed & Breakfast, generally slipping below the 3 star rating. With some injection of capital though, has the potential to upgrade it's star rating.  (107642231)

3.9 / 5 3.9 / 5 PETER [LYNDHURST, GB] on 05/05/2009 (Solo leisure traveller)

Clean and good sized bedroom

Lack of choice for evening meals on Sunday.

Overall: An enjoyable weekend break. My only complaint is the lack of choice for a meal on Sunday evening.  (107936657)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.