| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
(108627065)
(108829635)
Good welcome and good services.
Overall: It was nice. (108819081)
excellent check in staff, 1st stay at premier inn, was pleasantly
surprised
Felt the restaurant had a adequate menu plenty of variety, the only
downside was staff attitude, which a training course in good customer service
would correct the situation
Overall: We enjoyed our visit overall and reception staff were brilliant. we will definately stay at premier inn again (108727302)
reception
restuarant staff
cleanliness of room
Overall: perfect for our event (108114769)
Good price, friendly reception
Unfriendly barman. Lot of noise from 6am due to being in a room under breakfast dining room.
Overall: OK (108685237)
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