| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
2.7 / 5
Anonymous
on 10/11/2009
(Group of work colleagues)
The breakfast bar was quite nice.
We were tired and had lost our way getting to the hotel, did not help matters to find the night staff at the recption looking unapproachable and not very welcoming at all.
(108687418)
4.0 / 5
John [Leicester, GB]
on 21/09/2009
(Solo business traveller)
(108285787)
4.9 / 5
Anonymous
on 10/09/2009
(Mature couple)
lovely big clean room. comfortable bed. very friendly staff.
pillows a little uncomfortable and lumpy, shower cream ran out after 2 showers , water pressure for showering could have been better ,poor bathroom accessories eg no toothbrush holder, no shower cap, no shampoo ,no conditioner,no hand cream...
Overall: great. (108456696)
4.9 / 5
BEVERLEY [NOTTINGHAM, GB]
on 08/09/2009
(Group of adult friends)
Bar & restaurant staff were really friendly, they made our stay very enjoyable and were really helpful regarding locality & taxis etc. Would definately recommend a stay at this particular hotel and would like to extend our gratitude to all the staff involved.
Only bad points were directions off the M25 were none existent...took us ages to find it.
Overall: Very enjoyable and relaxing experience - WELL DONE (107917749)
4.6 / 5
Anonymous
on 07/09/2009
(Group of adult friends)
staff were very welcoming and helpful
bathroom sink was cracked
Overall: overall enjoyable stay-would come again (108701512)
5.0 / 5
Jennie [Poole Dorset, GB]
on 14/08/2009
(Solo leisure traveller)
Overall: Very nice place. Lovely big room. The only downside that weekend was that the restaurant and bar were being refurbished (which I knew of in advance by a telephone call from the hotel). It would be nice to have a few chairs and tables situated somewhere outside so you can have a smoke in comfort. Generally though I thought the place was excellent and Im sure the restaurant and bar would be good too. (107925495)
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