| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.6 / 5 |
4.3 / 5
Ann [Lincoln, GB]
on 16/10/2009
(Mature couple)
Friendliness and helpfulness of all staff
None found
(108663965)
3.6 / 5
barry [lincoln, GB]
on 15/09/2009
(Mature couple)
nice decor
room was hot stuffy on ground floor with a window that you could open but were advised not to for security, it overlooked the car park, but the floor level inside room was actualy lower than car park. Which ment at 1am when the van outside our room started up his headlights shown into our eyes in bed through the curtains......
(108684432)
4.0 / 5
S [Ventnor, GB]
on 07/09/2009
(Mature couple)
Room very well fitted out, very clean and comfortable. Plenty of hot water in the bathroom and fresh towels whenever required. Comfortable bed and room facilities of a good standard
The window of our room (202)overlooked the hotel sign and pigeons were nesting behind the sign, this meant that we couldn't have our window open as they were keen to fly in and as the weather was fairly warm it made for a stuffy room that needed the fan on all the time. My husband is disabled and the disabled bay was directly below the pigeons nest and they left there calling card all over his car. Needless to say we only parked there once. On arrival the lift was out of order and our room was located on the 2nd floor; lugging cases up the stairs was not the best way to start the holiday and although I stated that my husband had a bad leg no help or alternative room was offered. Plus point - the lift was fixed the very next day - Shame really as this was the only really bad thing we encountered (apart from the pigeons).
Overall: Overall pleasant stay in a pleasant hotel - tip to make it better - Shoot the pigeons! (108965948)
5.0 / 5
John [Swindon, GB]
on 30/08/2009
(Mature couple)
Lovely room very hot night but having an electric fan was great!
Overall: Woould book again lovely friendly hotel! (107620504)
3.7 / 5
Anonymous
on 24/08/2009
(Young couple)
the breakfast was very bad organized, no more tables, staff took too long to rearrange the tables and get the guets serviced.
(108417558)
5.0 / 5
Anonymous
on 17/08/2009
(Young couple)
nice room
delicious breakfast
nothing
Overall: perfect, especially the breakfast room where you can enjoy the sea view (108511476)
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