| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.4 / 5 |
4.9 / 5
Anonymous
on 27/11/2009
(Mature couple)
(108600294)
5.0 / 5
Anonymous
on 12/11/2009
(Solo leisure traveller)
(108774610)
4.4 / 5
Anonymous
on 13/10/2009
(Group of adult friends)
Staff were very courteous, pleasant and happy to help. Everyone one was the same so you must have good staff training. Good value for money and the breakfast was excellent. Best porridge I have had in a hotel.
Overall: The only dissapointment was the bar and restaurant were shut for a private function and we didn't know about it so there was no lounge to sit in for a drink, so we took them back to our rooms. A make shift restaurant was made in one of the lecture rooms but it had no real atmosphere. The front desk were suprised that we had not been informed about the function. When we returned home there was a message on the answer phone telling us but this was left on the Friday lunchtime and we had already left for the weekend, so didnt get it until we came home. Even friday lunchtime was too late to do anything about it. We only booked that week so would have expected either the website to mention this kind of thing or that it came with the written confirmation which i received on the friday morning as the function must have been booked for ages. However minor issues as everything else was ok. (108740137)
4.6 / 5
Anonymous
on 11/10/2009
(Mature couple)
breakfast and staff were fabulous. Hotel is very good value.
(108426154)
4.1 / 5
Brian [Aldershot, GB]
on 11/10/2009
(Mature couple)
staff very efficient, food good
Overall: very enjoyable (108533775)
4.0 / 5
Anonymous
on 24/09/2009
(Mature couple)
Friendly staff, good location, reasonably priced bar food, good burger!!!
nothing other than a noisy wedding party!
Overall: Nice hotel, pleasant friendly staff, easy access to all tourist areas round Telford (108881042)
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