The Beaufort Hotel, Chepstow, Monmouthshire

4.1 / 5 Barbara [Tonbridge, GB] on 12/11/2009 (Mature couple)

The food provided by the Hotel was truly excellent and worth the stay in itself. The staff were excellent and very willing with skills beyond their apparent youth in many cases. The Hotel was hosting a special fund raising event that weekend but did not inconvenience us nor detract from their care of us.

The central heating was disturbingly noisy until we found a way (by turning the heat up and chucking off bedclothes) to silence it, which rather went against the whole carbon awareness thing. The hotel room was small and the public rooms were those of a pub rather than a hotel - but that was ok, and expected.

Overall: Very pleasant, with exceptional food.  (107323814)

2.1 / 5 Anonymous on 20/10/2009 (Group of work colleagues)

location was really good and bed was comfortable.

The place smelled funny in the corridors and the room. Not sure if the room had been empty for sometime but it needed a good airing once we arrived.

Overall: The place looked good but everything seemed a little old, the shower was pretty weak and the bar made me and my friends feel a little uncomfortable. We were 3 girls dressed to go to a wedding and received several unwanted comments when walking out the back to the car park. For the price paid for the room i was a little upset a basic breakfast wasn't included.  (108948525)

3.7 / 5 Neil [Horley, GB] on 15/10/2009 (Solo leisure traveller)

Good central location

I was in room 8 which has its window as a fire escape, and the window does not close properly (latches broken). Consequently I was a little worried someone could actually break in from the fire escape. Luckily I had no valuables with me, so wasn't too concerned, and didn't bother mentioning it, but still a bad point.

Overall: Nice pleasant stay  (108270665)

3.6 / 5 Anonymous on 19/08/2009 (Same sex couple)

staff were polite and very helpful.

no cold water from shower

Overall: Whilst everything was clean and tidy, overall the hotel appeared old-fashioned in style and out-dated. It was also noisy as bedroom overlooked the rear yard where people were drinking.  (108443742)

3.9 / 5 Anonymous on 18/08/2009 (Group of adult friends)

Food excellant

Very noisey at night due to the social life of the local young adults. The room we were in was also the fire escape which was disconcerning.

Overall: Enjoyed our stay except for the noise of the young adults  (108835890)

4.4 / 5 Anonymous on 16/08/2009 (Group of work colleagues)

Staff and locals were very friendly and helpful.

No air-conditioning so a fan would have helped.

Overall: Extremely good value for money. Staff were very friendly and efficient. Food was excellent. Situated right in the centre of the town, so very convenient for shopping. Would recommend any time.  (107997855)